1 The information we collect and how we use it
When you register for our service we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date. We gather this information to allow us to process your registration, process any orders you may make and provide our service to you. The relevant information is then used by us to communicate with you on any matter relating to the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail message to accounts@koochikoo.co.uk. We will not, however, pass your details to any third party organisation.
2 Our use of cookies and other information gathering technologies
Our site uses cookies to keep track of your visit to koochikoo.co.uk. We use cookies to maintain state between pages for the duration of your visit to www.koochikoo.co.uk, and to deliver content specific to your interests. Modern web browsers offer the facility to enable or disable cookies according to the trustworthiness of the website being visited. If not already set, cookies must be enabled for www.koochikoo.co.uk.
3 How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy to protect the loss, misuse and alteration of the information under our control. Transmission of credit card details by the customer is made over a secure internet connection to a third party provider, Worldpay, using the SSL 3.0 (Secure Sockets Layer 3.0) standard. These same details are encrypted before transmission using a streaming encryption algorithm which has no known attacks.
We also keep your information confidential. The internal procedures of KOOCHIKOO LIMITED cover the storage, access and disclosure of your information.
4 Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 Updating your details
If any of the information that you have provided to KOOCHIKOO LIMITED changes, for example you can change your e-mail address, name or personal details through your administration panel; or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to accounts@koochikoo.co.uk.
6 Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7 How to contact KOOCHIKOO LIMITED
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to enquiries@koochikoo.co.uk.